Refund and Returns Policy
AALKAMI.London
Merino Wool Roll Neck Jumper
Sale price
£156.00GBP
Regular price
£195.00GBP
Sale
Tax included. Shipping calculated at checkout.
-
Availability
Only 1 left in stock
DELIVERY POLICY
Domestic (UK) Delivery:
- Standard Delivery: Arrives within 3-5 business days.
- Express Delivery: Arrives within 1-2 business days, available for an additional fee.
International Delivery:
- Standard Delivery: Typically arrives within 5-10 business days, depending on the destination.
- Express Delivery: Quicker options available, arriving within 3-5 business days, at an additional cost.
Orders are processed promptly, and tracking information is provided for all shipments to ensure you can monitor your order's progress.
SHIPPING & RETURN
Domestic (UK):
- Standard Shipping: Orders are shipped via standard delivery and typically arrive within 3-5 business days.
- Express Shipping: Available at an additional charge, orders arrive within 1-2 business days.
International:
- Standard International Shipping: Deliveries generally take 5-10 business days, depending on the destination.
- Express International Shipping: Faster delivery options are available at an additional cost, with arrival times ranging from 3-5 business days.
Returns Policy
Domestic and International Returns:
- Returns Window: Items can be returned within 28 days of receipt.
- Condition: Products must be returned unworn, undamaged, and in original packaging with all tags attached.
- Refund Processing: Once the return is received and inspected, refunds are typically processed within 10 business days. Refunds are issued to the original payment method.
- Exchange: Subject to availability, items can be exchanged within the returns window under the same conditions as returns.
Product details
Merino Wool Roll Neck Jumper
Indulge in the luxurious softness of our Luxe Merino Wool Rollneck Jumper. This exquisite knitwear piece is crafted from 100% Merino wool, renowned for its ultra-soft texture and superior quality. The rollneck design adds an element of sophistication, while the long sleeves make it perfect for colder days. The delicate knit pattern adds depth and dimension to the design, making it a true luxury piece that is perfect for those who appreciate quality and style. The classic and timeless style ensures that it will be a versatile addition to your wardrobe.
- Soft Merino Wool
- Roll Neck
- Relaxed Fit
- Long sleeves
- Matching Trousers
The model is wearing a SIZE S.
Measurements of model: HEIGHT 5FT 8” / 173CM.
CARE & FABRIC
100% Merino Wool
HAND WASH ONLY.
Refund and Returns Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@aalkami.london. Please note that returns will need to be sent to the following address:
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at sales@aalkami.london.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ceo@aalkami.com.